1. Commitment
We design the service around GDPR principles: data minimization, purpose limitation, security by design and data stored in the European Union.
2. Our roles
For data about website visitors, account holders and billing contacts we are the controller. For personal data you store in the service we are your processor and act on your instructions. A data processing agreement (DPA) is available on request.
3. Exercise your rights
Send your request to privacy@quantumapi.eu (no form needed; tell us which right you want to exercise and the email address of your account). We confirm receipt and respond within 30 days. Complex requests can take longer, as GDPR allows, and we will explain why. We may ask you to verify your identity.
You can also complain to a supervisory authority: in Ireland the Data Protection Commission (dataprotection.ie), or the authority in your own country.
- Access, rectification and erasure.
- Restriction of processing and objection.
- Data portability.
- Withdrawal of consent at any time.
4. Data protection contact
Our data protection contact (DPO) is reachable at privacy@quantumapi.eu.
5. Sub-processors and transfers
Customer data is stored in the EU. The list of sub-processors, their locations and data categories is public and we announce changes at least 30 days in advance.
6. Breach notification
If a personal data breach affects you, we notify you without undue delay and the competent authority within 72 hours where required.